Sawal aur jawab
Abhi bhi pakka nahi hai? Book now dabayein aur price dekhein. Dekhne mein koi kharcha nahi.
Booking
Booking kaise karein?
Book now dabayein. App mein jo le jaana hai wo jodein, map par pickup aur drop set karein, time chuniye, price dekhein aur UPI ya bank se pay karein.
Driver kitni der mein accept karta hai?
Driver milne mein aam taur par 30 se 60 minute lagte hain. Jo jobs 2 ghante ke andar shuru hoti hain wo ek saath kai drivers ko jaati hain, aur jo pehle accept kare use mil jaati hai.
Kya pickup time badal sakta hoon?
Haan, do baar tak, pickup se 2 ghante pehle tak. Agar driver pehle hi accept kar chuka hai to naya time us driver ke liye theek hona chahiye.
Aap kahan kaam karte hain?
Hum lagataar nayi cities jod rahe hain. App mein apna pickup daalkar check karein. Agar hum abhi wahan nahi hain to hamein call karke bataiye ki aapko kahan chahiye.
Price aur refund
Kya payment se pehle price dikhta hai?
Haan. App payment se pehle aapka price aur usme kya shamil hai aur kya nahi dikhata hai. Booking ke baad UPI ya bank se pay karte hain.
Price mein kya shamil nahi hai?
Packing ka saaman aur furniture kholna extras hain jo aap jod sakte hain. Jo items ya drops list mein nahi hain wo shamil nahi hote, isliye booking se pehle sab kuch jodein.
Cancel karun to?
Driver ke accept karne tak free cancel karein. Uske baad pickup 24 ghante se zyada door ho to 100% wapas, aur kam ho to 80% wapas.
Safety
Kaise pata chalega ki driver sahi insaan hai?
Hamari team har driver ko job milne se pehle approve karti hai. Aapko 4 digit delivery code bhi milta hai. Iske bina driver job poori nahi kar sakta.
Kya main apni booking track kar sakta hoon?
Haan. Har booking ka tracking link hota hai. Aap hamare support number par call bhi kar sakte hain.
Drivers ke liye
Mere paas vehicle hai. Kya MAKEITEZ ke saath drive kar sakta hoon?
Haan. App mein driver ke roop mein sign up karein. Hamari team approve kar de to jobs email par aati hain. Job price ka 90% aapka.